Privacy policy
Privacy policy

Privacy policy

 

This Privacy Policy demonstrates how GoldGuard handles the personal information you provide to us and what we learn about you from your visit to our website.

By using this website and registering with us, you are agreeing to the terms of this Privacy Policy. If you have any queries regarding this policy or complaints about our use of your information please contact us at support@goldguard.com and we will do our best to deal with your complaint or query as soon as possible.

By using this site, you are agreeing to the terms of this Privacy Policy. If you do not agree to our Privacy Policy then please do not use this site.

 

Data Protection

 

GoldGuard is a data controller of this website, and GoldGuard’s products and services, offered through the website.

Personal data may be processed by other persons on behalf of GoldGuard’s (“processors”), in accordance with GoldGuard’s instructions. GoldGuard uses service providers for hosting the website, and for the provision of its products and services including, without limitation, know-your-customer (“KYC”) and due diligence services.

We shall to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with all applicable data protection laws and regulations.

 

Information which we obtain about you

 

We may ask visitors who register with us to receive customer newsletters and other marketing information ("Users") to supply us with personal information. The types of information collected on these pages are: name, email address, home address, phone number and business details.

We do not gather any more information about users without their knowledge and active participation and permission than as is set out in this Policy.

 

What we do with your information

 

If you have opted in to receiving marketing messages from us at the time of your registration with us, we may use your personal information you supply to us to keep you informed of any activities undertaken by us which may be of interest to you and this may include sending you email and postal marketing. If you do not wish to receive our marketing messages please notify us by email at the address at the top of this Policy.

 

Personal data may be used for the following purposes:

i)                               The performance of our obligations under the agreement entered into between you and GoldGuard (including GoldGuard’s Terms and Conditions)

ii)                             Promotion and marketing of GoldGuard’s products and services

iii)                           Internal assessment and analysis, statistics, research in order to improve GoldGuard’s products and services

iv)                          To protect GoldGuard’s products and services from illegal or unauthorised use or by unauthorised persons, and to detect and intervene in any such illegal or unauthorized use or access to GoldGuard’s products and services

v)                            To ensure compliance with applicable laws and regulations, including laws and regulations related to prevention of money laundering and funding of terrorism, reporting to competent authorities, and compliance with orders from any competent authority.

At the time of collecting your data and each time we send you marketing information, we will provide an opportunity for you to unsubscribe from receiving this information from us.

In certain circumstances, we may be required to share your information with associated organisations in order to fulfil your order or to process a payment request or other financial transaction.

 

Security of Personal Information

 

We recognise the need to ensure that personal information gathered via this website remains secure. Our website has security measures in place to protect against the loss, misuse and alteration of the personal information under our control. You acknowledge that although we exercise adequate care and security there remains a risk that information transmitted over the Internet and stored by computer may be intercepted or accessed by an unauthorised third party.

 

Legal Disclosure

 

In some cases we may be required to disclose your personal information to comply with legal requirements and requests from government agencies.

 

Cookies

 

GoldGuard’s website uses cookies to capture certain information about the site's users. A "cookie" is a file that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. "Internet Explorer"). Each time you request a page from the website, your web browser sends this cookie back to the website server so we can recognise and track which parts of our website you visit when you are using our website.

 

When you:

•             visit our website we set Google Analytics cookies to measure the number of visitors, to see how visitors navigate the site and to see which resources they access. This helps us to develop new content and to improve the way the website works. This is statistical information and does not identify any individual;

•             use the Twitter, Linked In and Add This tools, those sites set a variety of cookies.

By continuing to use our website without disabling cookies you are consenting to our use of cookies as described in this policy.

 

IP addresses

 

Our website logs your IP address and other information about your computer for administrative and security reasons and to collate statistical (non-personal) information about the use of our website and report that information to our advertisers.

 

Changes and Information

 

In accordance with your rights under the Act, you may request the amendment of the personal information held. Should you wish to have your information updated or corrected please send an email to info@goldguard.ae

 

Links

 

Our website may contain links to other websites belonging to third parties. We do not control the privacy practices of these other websites. You should therefore make sure when you leave our website that you have read that website's privacy policy.

 

Updates to Privacy Policy

 

We may update this Policy at any time without notice - the revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. Your continued use of this website, following the posting of changes to these terms, will mean you accept these changes.

 

Contact details

 

If you wish to exercise any of your rights as a data subject or if you have any questions, please contact us by sending an e-mail to info@goldguard.ae